Terms and Conditions for Siva Advertising Company and Brijel
Last updated: 20 September 2026
These Terms govern the Siva Advertising Company website and the Brijel messaging automation and customer engagement platform operated by Siva Advertising Company. By accessing or using these services, you agree to these Terms.
1. Service Description
Brijel provides business messaging and customer engagement tools that may include WhatsApp Business Platform, Facebook Messenger and Instagram Direct inboxes, broadcasting, automation, chatbots, CRM, analytics, lead management and related services. Available features depend on the customer’s plan, configuration, permissions and third-party platform access.
2. Account and Authorized Use
You must provide accurate information, protect account credentials and use the service only for lawful business purposes. You must be at least 18 years old and have authority to bind the organization you represent. You are responsible for activity performed through your account and workspace.
3. Meta Platform Integrations
When connecting Facebook Pages, Instagram Professional Accounts, WhatsApp business assets, Meta Ads or Lead Ads, you confirm that you have authority to connect and use those assets. You authorize Brijel to access and process the Meta Platform Data required to provide the selected features.
You must comply with applicable Meta Platform Terms, Facebook and Instagram messaging policies, WhatsApp Business and Commerce policies, consent requirements and messaging-window restrictions. Access to Meta features may be limited, changed or revoked by Meta.
4. Acceptable Use
You must not send spam or unlawful messages, contact people without required consent, harass or deceive users, upload malicious content, violate intellectual-property or privacy rights, attempt unauthorized access, circumvent usage limits, resell access without authorization or use the service for fraudulent or prohibited activities.
5. Customer Data and Privacy
You retain ownership of customer data you lawfully provide. You are responsible for obtaining required notices and consent and for responding to your customers’ rights requests. Our processing is described in the Privacy Policy. Data-deletion instructions are available at https://brijel.com/data-deletion.
6. Payments and Plans
Paid plans are billed according to the selected subscription. Third-party messaging, conversation, advertising or payment-provider charges may be separate. Fees are non-refundable except where required by law or expressly agreed in writing.
7. Availability and Third-Party Services
We aim to provide a reliable service but do not guarantee uninterrupted availability. Features may depend on Meta, hosting, payment and other third-party services. We are not responsible for outages, policy changes, restrictions or data supplied by third parties outside our reasonable control.
8. Intellectual Property
Brijel software, design, documentation and branding are owned by or licensed to Siva Advertising Company. These Terms grant only a limited, revocable and non-transferable right to use the service. Customers retain ownership of their lawful data and content.
9. Suspension and Termination
We may suspend or terminate access for non-payment, security risk, unlawful activity, policy violations or material breach of these Terms. Customers may stop using the service and request account deletion. Certain records may be retained where required by law.
10. Disclaimers and Limitation of Liability
The service is provided on an “as available” basis to the extent permitted by law. Siva Advertising Company is not liable for indirect, incidental, special or consequential losses. Our aggregate liability will not exceed the amount paid for the service during the 12 months before the event giving rise to the claim, except where the law does not permit such a limitation.
11. Governing Law
These Terms are governed by the laws of India. Disputes will be handled under applicable Indian law, subject to any mandatory rights available to the user.
12. Changes
We may update these Terms when services, laws or platform requirements change. The current version and effective date will be published on this page.
13. Contact
For questions about these Terms, contact Siva Advertising Company, operator of Brijel, at jothivelmhr@gmail.com.